Privacy Policy

A comprehensive Privacy Policy for Lorco Shooting Academy, written in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It is also tailored to reflect firearms-related compliance obligations under your Victoria Firearms Licence #40856760F.

Lorco Shooting Academy
Victoria Firearms Licence #40856760F

1. Introduction

Lorco Shooting Academy (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we collect during our firearms training and licensing services. This Privacy Policy outlines how we collect, store, use, and disclose your personal information, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By enrolling in a course, attending training, or communicating with us, you agree to the terms outlined in this policy.

2. What Personal Information We Collect

We collect only the personal information required to provide lawful, safe, and effective firearms instruction. This includes:

Full name, date of birth, and gender
Contact information (address, phone number, email)
Government-issued photo ID (e.g., driver’s licence, passport)
Firearms Licence details and relevant application data
Emergency contact information
Payment and transactional information
Information regarding your training progress, assessments, and certification
Health or medical disclosures (only where relevant to training safety or participation)

We may also collect certain sensitive information (e.g., criminal history, where required by law) for the purpose of determining eligibility to participate in firearms training in Victoria.

3. How We Collect Your Information

We collect personal information through:

Enrolment and registration forms
Online booking systems and digital communications
In-person interactions and training attendance
Documents submitted for licence applications
Feedback and course evaluation forms

In some cases, we may collect personal information from third parties, including Victoria Police or other regulatory authorities, where permitted or required by law.

4. Why We Collect Personal Information

We collect, use, and store your personal information for the following purposes:

To provide firearms safety training and education
To issue competency certificates for firearms licence applications
To verify your identity and eligibility under the Firearms Act 1996 (Vic)
To meet our obligations as a firearms training provider under Victoria Firearms Licence #40856760F
To manage your enrolment, assessments, and certification
To communicate with you regarding your training, certification, and compliance
To comply with lawful requests from Victoria Police or other regulatory bodies
To maintain safety, legal accountability, and accurate records

5. Disclosure of Your Information

We only disclose your personal information when it is legally required or reasonably necessary to deliver our services. This may include disclosure to:

Victoria Police – Licensing & Regulation Division
The Department of Justice and Community Safety (Victoria)
Other registered training partners or shooting range operators (with your consent)
Our instructors, staff, insurers, or legal advisors
Third-party service providers (e.g., payment processors or software platforms), who are contractually obligated to maintain data security

We will never sell, rent, or share your personal data with unrelated third parties for commercial purposes.

6. Data Storage and Security

We store personal data securely using both physical and digital safeguards. Measures include:

Secure, password-protected databases
Locked physical storage for enrolment forms and licences
Regular system audits and staff training
Restricted access to personal data on a need-to-know basis
Secure disposal of obsolete records in accordance with our retention policy

We take all reasonable steps to prevent loss, misuse, interference, or unauthorised access to your information.

7. Data Retention

We retain personal information for as long as necessary to fulfil our legal, training, and compliance obligations. This includes records:

Required by the Firearms Act 1996 (Vic)
Relevant to participant assessments and course records
Needed for dispute resolution, auditing, or regulatory reporting

When no longer required, your personal information is securely destroyed or permanently de-identified.

8. Accessing and Correcting Your Information

You have the right to access and correct your personal information held by us.

Requests must be made in writing to the contact details below.
We will respond within a reasonable timeframe, usually within 30 days.
If corrections are required, we will promptly update your record and notify any third parties where appropriate.

We may decline access in certain circumstances (e.g., if required by law), but we will explain our reasons if this occurs.

9. Use of Cookies and Website Analytics

If you access our website or booking platforms, we may collect anonymous data through cookies and analytics tools. These help us understand site performance, improve user experience, and monitor security.

You may disable cookies via your browser settings, although this may affect functionality.

10. Complaints

If you have concerns about how we have handled your personal information, please contact us in writing. We will:

Acknowledge your complaint within 7 business days
Investigate and respond within a reasonable timeframe (typically 30 days)
Provide a clear explanation of our findings and any corrective actions

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

11. Contact Us

Lorco Shooting Academy
Victoria Firearms Licence #40856760F
[Insert Postal Address]
📞 [Insert Phone Number]
📧 [Insert Email Address]
🌐 [Insert Website URL]

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The most current version will always be available on our website and can be requested in writing.

By enrolling in any Lorco Shooting Academy course or engaging with our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.